Hi @Ric , thanks for the suggestion. This is a request we've received a few times so I've merged your comment into the existing post. Implementing this feature as part of the app or My Account is planned, but in the meantime you can contact us via a web chat to have the balance transferred.
I would like to be able to pay my Gas bill online with credits from my Solar -- without having to call the help centre on phone to do it - Energy Aust has this feature available
This is a popular request and it is planned but we can't provide a timeframe for implementing it as yet. I'm merging this in with the existing Idea post about it.
Sounds like a great idea if it can be implemented on both desktop and via the AGL mobile app. Are they are updates on the process of getting this achieved?
It's been 1.5 years since requesting this feature. It is evident that many others also want the ability to use the AGL app to pay Gas bills from their Power credit without the hassle of contacting AGL. This would also free up your agents. You should lessen the need to contact AGL.
So when is there going to be some Positive news about the transfer of funds from Electricity to Gas accounts or Gas to Electricity accounts in the app or web.
That is a good Idea Finnegan, Maybe something will be done instead of just talking about doing it. This Idea probably will not be acted on as it will be useful for the customer.
