Today is the second time in 2 weeks of a power outage in my area , the last time this happened I was waiting over 20 minutes on the phone as the consultant was not even aware of an outage . I finally was referred to ‘ a solutions department ‘ person where I ended up with a guy with a bad attitude towards my case and told me the I should complain to AUSGRID - as my supplier . Now as we are only at beginning of summer and higher use of power is expected , I don’t want to be with a suppli ...