About Abbey

Rank: Switched-on

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Abbey Switched-on
02-01-2021

email bills not arriving

Tks Sparky, I thought I was the only one having a problem.. My Gas bill couldn't be sent via email. Numerous phone calls, promises to send something to me, nothing happened. My address has not changed, my server has not changed. Please AGL can we get it right?
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Abbey Switched-on
11-12-2020

Email bills

I have been receiving my gas and electricity bills by email for over 2 years. Last year AGL sent me my gas bill by post as they couldn't send it by email, now the electricity bill is having the same problem. Gas bill was finally fixed after many phone calls.Three calls and three promises to fix and email copies of elect bill, nothing has happened. By the way the email address has not changed in over five years. I have contacted my email provider no problem, all other emails come through. Is this ...
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