I don't seem to be receiving any bills. I have no idea what electricity is costing me. Please send me my last three accounts. I don't understand why I am not receiving accounts but you are taking my money fortnightly. Unacceptable. When my account went into credit it was an absolute debacle trying to get a refund and I received it in 10 different deposits. How ridiculous and now I get no bill at all to know what power is costing me. Please fix this or I am going elsewhere. Too hard.