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Ucandobetter Switched-on
01-01-2021

Re: App has not updated since 29th November 2020

Ellen1 well it's the 1st January 2021 and it still has not been resolved. It hasn't updated for over 5 weeks, I am very disappointed with this outcome and wonder what excuse will be used now.
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Ucandobetter Switched-on
15-12-2020

App has not updated since 29th November 2020

Tha AGL app has not updated since the 29th of November, I have contacted help line and been advised that there is a lock on my account and when I asked when the problem would be resolved was advised they hope to have it fixed be the end of December. I think is unreasonable. I wasn't given an answer why it was locked and what they were fixing.
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