About DavidBulluss

Thanks for that. It was running and acting as yours does for 3 yearswithout issue but recently started the 5 second blackout business. AGL hadthe battery installed under their scheme and provide the 10 year warranty,but I have no contact details for battery and associated system issues.Hoping that someone does. I have already emailed the address I was givenupon installation but no response after 2 weeks!Thanks again for your reply.

AGL Tesla battery installed June 2020. Until recently if a mains outage occured the battery backup occurred seamlessly, we were only made aware of the outage by heavy usage appliances, e.g. electric oven, turning off. In the last few months there has been a period of around 5 seconds from mains outage occurring where all power is cut until the battery again provides backup. This is occuring regardless of the level of charge in the battery, and occurs even when the battery is already providing 10 ...

I have tried that number but after 15 minutes still haven't been able to talk to anyone, can it be done on-line?

My hot water is fed by controlled load at night. Can I switch on a boost for a couple of hours during the day if I need it? I have been told the green button on the smart meter does this so tried it but no go.