Hot water day time boost with smart meter - hot water connected to controlled load

[DavidBulluss]

My hot water is fed by controlled load at night. Can I switch on a boost for a couple of hours during the day if I need it? I have been told the green button on the smart meter does this so tried it but no go.

[-Nam-]

Hi DavidBulluss! 

Welcome to the AGL Community! 

Please get in touch with our connections team on 1800 680 430 and they'll be able to check your meter configuration for you. 

Kind regards, 

-Nam-

[DavidBulluss]

I have tried that number but after 15 minutes still haven't been able to talk to anyone, can it be done on-line?