About LanaNana

Rank: Switched-on

Learn more about ranks and badges.

LanaNana's latest conversations

LanaNana Switched-on
06-08-2020

Billing

I am not getting my bill emailed to me. I get a reminder 2 days before it is due. I spoke to a representative about this and he suggested I look in the app. I shouldn’t have to remember to go look for it. I was receiving account by email and then it stopped, and I get an unpleasant surprise when I get an email telling me that the account needs to be Paid in two days or I lose my discount. Also frustrated that there is no direct email to AGL for questions or complaints
1 Reply 0 Likes