We recently found out the duct had completely come off the vent and the under house was being heated not the interior, our heating is only 1year old & this happened last year also. Our gas bill went up but we thought there is nothing we can do about it. It’s happened again in a different place and we’ve had the company out to fix it again. My question is there special consideration when this happens? I know Yarra water has a one off consideration if thing happens out if your control do AGL have ...
