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denishale Switched-on

Refund difficulty

What a dreadful website to manoeuvre. I finally get someone to call days later, organise a full refund which they confirm, and then send half of it. Are they just dumb or is this part of company policy. How in the hell can recommend them to friends when the continue to get it wrong. FRUSTRATING!!!!
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denishale Switched-on

Connection complaint

Is there a worse communicator on the market than AGL? I have now been waiting over 21 days for my solar connection and been stuffed around by misleading staff. As I have never received any type of communication from AGL as promised to tell me the system is operating. No one talks anymore. I now find out today the system is connected and that they don’t tell customers that that is so. How can I possibly recommend AGL to friends with such poor communications. The last operator must have been oper ...
6 Replies 2 Likes