3lions' latest conversations

3lions Conductor
20-07-2023

Re: Letter received regarding increased prices

Hi Mark, thankyou for your reply. I will do that, thankyou... I did reach out to someone on your "chat" feature but unfortunately they weren't very helpful at all accept to say, yes absolutely your bill will increase, which I thought was pretty insensitive language. So thankyou again for your reply & I'll ring AGL and hopefully I will be able to get a better deal.
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3lions Conductor
15-07-2023

Letter received regarding increased prices

Just wondering the recent letter I received from AGL regarding the increase in prices, says that this basic's plan is 8% greater than the current reference price.So does that mean that's my increase is 8%?I've just heard in the media that electricity bills are going up 29+% but my bill projection hasn't increased, mind you I'm not using any heating this year compared to last year. Grateful for any information someone might have. Thanks
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3lions Conductor
08-06-2021

Re: Payment extension of 2 days

Gotta love this community not even a reply....oh I did receive a txt from AGL saying they're here to help, which I've never laughed so much, as I asked for help & got a straight NO so as a result after 25 years I'm out!Changing providers
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3lions Conductor
03-06-2021

Payment extension

Hi,Just enquiring about my next bill which the due date is 21 June I want to see if I could pay the full amount on the Tuesday 22 June.I contacted live chat & was told that I would loose the pay on time discount?Is the correct?AGL customer for 25+ years, never not paid a bill on time & I ask this once and that was the reply. Trying to confirm is this actually correct?Appreciate any information regarding this. Thankyou
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