For the first time we received the above $50 credit on our account. What it is for I have no idea and the AGL assistant when I phoned could not explain exactly what it is and why we have qualified for it. I then noticed that our total credit of $129.54 was not paid into our bank account as was done previously. AGL had retained the $50cr from the Govt on our AGL account. The assistant could not explain why the full credit as shown on our AGL account wasn't paid. I therefore asked her to tak ...