I would like to know if anyone else out there has troubles getting there money back after they pay way too much for bill smoothing, we decided to use this three time now and all three times it’s taken weeks and months for this money to go back into my account, I’ve called them up and get we are sorry for the inconvenience I’ll get onto it by escalation yes ok thank you. Wait the time they give again 5-10 business days guess what again no refund we do this until we get quiet upset and ask to spea ...