A chat started today at 18:15 -Jan 4th - Jerome - Via Victorian Energy Compare.We have an offer of ID AGD75520MR. It was stated by your AGL rep that the "offer code" is different from your AGL offer code, even though it had an AGL header.This chat was then closed during the time that I ate my dinner - 7 minutes was only allowed, before being cut off! - This is applauding.If this offer of ID AGD75520MR cannot be honoured, we will be taking this to Victorian Energy Compare or the Ombudsman.We a ...