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Hi, did you get any resolution with this? This happened to me as well since I joined AGL last June.I joined under flat rate (which I preferred), then they change it to ToU without my consent, then they change it back to flat rate and saying that it's a mistake.Currently my account is "under review" again without my consent. They keep blaming Ausgrid making changes in their policy, which doesn't make sense. Friend of mine is on Ausgrid with AGL flat rate, and they never "review" his account. Very ...

Hi Deepesh, what I was saying is my meter don't have any issue while I was with Nectr previously. However since I moved to AGL the meter stop uploading data intermittently.Is this something that AGL can fix?

I previously have no issue with Nectr, meter is always synced and I can see my usage from the app. Since I moved to AGL couple months ago, meter sync is a bit temperamental. It sync for half month, then losing sync for the rest of the month. On billing day, somehow meter got synced up and I can see actual usage on the app and the bill.But after few days, it lost sync again and now all usages are estimated. Meter model is EDMI Atlas Mk7C, and it has the "Connection State" light on solid red. But ...