cwij's latest conversations

cwij Semiconductor
17-05-2021

Re: AGL Rewards Connection Failure

Although not directly related, I am using Roblo's post to remind AGL staff that there has been no action on my 2018 "There appears to be no way to access AGL Rewards from within the redesigned app" suggestion in https://neighbourhood.agl.com.au/t5/AGL-Mobile-App-Feedback-and/There-appears-to-be-no-way-to-access-AGL-Rewards-from-within-the/idc-p/15134#M955.It is still an issue and is another case of "It useless having a reward page that you can't access" (but from the AGL app).
5 Replies 0 Likes
cwij Semiconductor
01-11-2019

Re: Improve Past Bill Icons

Hi David. Thanks for your response and advice. I contacted AGL Customer Service by phone on Wednesday evening and was told that they had changed both property addresses to be the same as the postal address on my account (from start of contract) - which was yet a third variation!I tried the app again on Thursday but there was no change in the display.I decided to give some more time in case the amendments might take a while to filter through the AGL systems.I tried again today (Friday) but there ...
6 Replies 0 Likes
cwij Semiconductor
29-10-2019

Re: Improve Past Bill Icons

Hi David.I have version 5.16.4 of the AGL Energy app on my phone running Android 7.1.1.Here is the requested screenshot showing identical icons.Peter  
6 Replies 0 Likes
cwij Semiconductor
25-10-2019

Improve Past Bill Icons

The Billing screen of the Android app shows two entries for past bills with identical House icons.After opening each of them, it is obvious that one should have an Electricity icon and the other a Gas icon.
6 Replies 0 Likes