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THL AGL Moderator
19-11-2018

Re: Solar Feed-in Tariff not shown on bill

Hi Danielc, Thanks for the update! Please let us know if you need any further information moving forward. Regards, Le
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THL AGL Moderator
19-11-2018

Re: AGL IQ has stopped reporting correctly

Hi thegrovers, Thank you for your post and feedback. It certainly sounds like you've had a very frustrating experience trying to get in contact with the AGL Solar and I apologise that this has happened. Have you recently installed solar or had your meter upgraded? As this may be the cause of the delay. Please send through a screenshot of the errors you are receiving and we'll be more than happy to assist further. You can also contact us via web chat here for any further enquiries. Re ...
5 Replies 0 Likes
THL AGL Moderator
19-11-2018

Re: Solar reading stopped updating

Hi lemuel123456, Thank you for your post. The solar tab via your online account should be up to date and may sometimes be a 1 to 2 day delay. Please contact us via webchat here so we can have a closer look at your account to assist you further with this. Kind regards, Le
1 Reply 0 Likes
THL AGL Moderator
19-11-2018

Re: AGL Digital Metering

Hi RONCA, Thank you for your post. If the meter you had doesn't have the ability to read solar, this would be why another meter needed to be installed. Please refer here for more information on digit meters. Kind regards, Le
1 Reply 0 Likes