About THL

It was better before the update I’ll now be using the webpage.

The previous app was on the right track and this new version has moved further away from functional. Where is my account number ? Why can we not see monthly figures as no one really cares to look at this stuff daily or weekly !!!!! If it’s all there then it’s still a problem for the app if can’t therefore be navigated !!

Hi zebra, Thank you for your post and feedback! I'm sorry to hear of the issues you're having and advise that you should be able to see solar feed-in information in the usage tab of your online account. If you're not seeing any of the features listed in the link you've provided, please send me a private message with a screenshot of what you can see so we can pass this onto our IT team to have a look. Regards, Le

Hi RBro, Thank you for sharing this information as I'm sure many members will find it useful! For any further information, Active Stream can be contacted directly on 1300 669 245. Regards, Le