Is any other AGL customer dissatisfied with the lack of customer service and difficulty in connecting with customer care? I have been a customer of AGL for over 4 years and have multiple energy and internet accounts. I would have liked to believe that I am a valued customer - but sadly not the case! After spending an inordinate amount of time trying to connect with someone for help, only to be frustrated by having to explain to my request over and over to someone in an offshore call centre to w ...