Nile's latest conversations

Nile Switched-on
a month ago

Re: Unable to remove Carbon Neutral from our Account

Good Morning The "Manage Carbon Neutral" option under the overview section has disappeared. Kindly confirm if this indicates the Carbon Neutral have been removed from our gas plan. Kindly please advise
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Nile Switched-on
01-02-2025

Unable to remove Carbon Neutral from our Account

Wanting to opt out from Carbon Neutral. Gone to Overview section, selected "Manage Carbon Neutral" and have selected "Remove". A box have appeared with this remarks "Carbon Neutral couldn't be removed. Sorry, something went wrong. Please try again". Is this a technical issue?
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