Hi! A while ago we changed from Dodo to AGL and had no issues with the service until our wifi disconnected spoke with agl they reinstated the connection but now my modem isn’t picking up an internet connect. I used the chat with AGL online and TPLink and what I’ve gathered is I need to reconfigure the modem, I’ve changed the password and user but that doesn’t seem to be enough for a connection. Can anyone help pls? I’m going on day 2 of no internet and it’s driving my kids crazy! Thanks