My bill smoothing payment started at $300 a fortnight, but then we were accumulating an additional balance because the payment was too low. The bill smoothing payment then updated to $694 a fortnight which is crazy unaffordable.
i submitted a complaint, but the response was a copy of my statement of account sent to me. Not helpful at all.
My last three monthly bills were $598, $756, $725. I would like to have the bill smoothing payment set at $400 a fortnight which is more than enough to cov ...
