About JamesB84

Update 2. I've received my first bill which was estimated. Nothing near what my actual usage is, which is why I originally posted on here. I have called AGL and the guy was really helpful, however he let me know my original case had been marked as completed- even though they are still estimating my bill. He has raised another job to get it sorted out. I've also contacted the Energy and Water Ombudsman SA to hopefully help get it sorted out.

Thanks for getting in touch 2 weeks ago.Update, this still hasn't been fixed- I've sent you a private message Natalie-AGL.Hopefully will be sorted out soon- just wondering as I'm about to get my first bill and it will be incorrect, what steps do I take to get this revised once the metering data issue is sorted out?

Hi Lester,Thanks so much for your response.Yes I've just switched to over, has been about 3 weeks.I'm lucky enough to have a Tesla battery, so that records my use from thegrid and what I export to the grid - which I have compared to my meter toconfirm the meter is working correctly.I tried to explain to support the issue only a few days into me signing upafter they incorrectly signed me up to the wrong address. They told me towait a few days and it should come good and that I can also provide am ...

Hi, I rang AGL after about a week as I noticed I wasn't getting my meter data in the app. Only getting estimated data which is saying over $10 a day. I have a battery and solar, so this is incorrect. Firstly they had me hooked up to the incorrect address, however I confirmed that they now have my correct meter number. Still only getting estimated usage after 2 further weeks. Never had any trouble before with previous providers with meter data. Can someone please advise who to contact? Need this ...