Called up technical support again to find out what's going on, now they tell me the issue in Nambour was fixed and now it's just my modem that needed to restart, after a restart and surprise surprise it didn't work they tell my that it's a copper wire in my wall! Well! What a coincidence that now it's my fault! Even though the previous tech support assured me over and again that it was a issue in Nambour. Tech support started to get frustrated when I pointed out this coincidence. How is it a wir ...