I really dislike the way AGL word their emails. The most recent email I received title "Your electricity rates are changing". They then go on to say: "Effective from 1 July 2024: • You'll see that some of your electricity rates may be decreasing or increasing." Which is it AGL? Are my rates increasing or decreasing? I know you know, so please just tell me straight up. This is not the first time I've received an email kine this. It's very annoying and I've just about had it.
