About VicSurfer

This is making sense now. It sounds like that as my account is in the process of being set up by AGL and won't become active until my final billing date with my previous supplier (in 2 weeks). I assume then that the upload option for electricity will most likely not be available and i may be able to then see a CSV link. The gas was probably my main concern as my two monthly bill is around $60 normally and i imagined a bill estimate would be much higher. Anyway, i feel a lot more confident abou ...

Thanks, this is very helpful. I assume i have a digital electricity meter as with my previous supplier, i could log into my app and see each days usage. Does AGL have a similar system? Regarding my analogue gas meter, it's good to know i can upload the meter reading at any time. My meter is close to the street and very safe and accessible so it sounds like the reading will be done without any issues, so sounds like i won't have any issues with bill estimates. Thank you again for explaining.

Hi, i've just moved over to AGL electricity and gas and i've noticed on the AGL app it mentions doing your own meter readings. I've not come across this before with previous providers. I have a smart meter for electricity and an mechanical odometer-style for gas. The previous company would get the electricity reading remotely and do a manual reading of the gas. I'm wondering if this process will still occur with AGL or if i need to upload either one or both? Any help appreciated, thanks.