About DattoSSS

Based on several factors, which are outside of my control?Season, usage of similar sized households? That's ridiculous. Bill smoothing should be based on MY account, no one elses. Additionally, my last 3 usage bills show $299.96 (March), $337.41(April) and $392.55 (May). For each of these months I paid $528 "bill smoothing". Accordingly I should be $554 in credit yet my overview doesn't state that anywhere. Am I in credit or am I being robbed? Please advise. I would ask that AGL look at ...

I have commented on this before. My average consumption bill over the last 6 months is $407 a month yet my bill smoothing is set at $528 a month. I cannot see anywhere that I am in credit. I have solar on the old tariff, do I lose this tariff if I move from AGL? It may be worth losing at this rate - AGL are not the company they were when I joined them in 2012.

I have been on bill smoothing for some time now, and it was increased to almost double the amount at $528 a month. I put this down to using the air con excessively (it's quite old) but when I check the billing cycle we have not used $528 worth of power in many months. I would expect we would be in credit however I cannot see this in our billing access. I note that previously AGL wanted us to change plans however I am on an original govt solar feed in tariff and don't want to jeopardise that. ...