Thanks Lester,I understand that aspect however, your response does not answer my question. There is a field in the online form associated with my account/payments/billing for gas and electricity. I provide my own meter read for gas where indicated/directed to do so, however, when I attempt to provide meter read for electricity (where indicated/directed to do so) the system will not accept input. Then I ma advised that it is read by a smart meter. so WHY have the section to fill in your meter r ...
