JOJO_'s latest conversations

JOJO_ Switched-on
18-01-2024

Re: Change from eBilling back to Paper Bills

Thank you so much Xander! Yes, that would be greatly appreciated!! 
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JOJO_ Switched-on
17-01-2024

Change from eBilling back to Paper Bills

Hello! I was just wondering, how can I switch my energy plan from eBilling back to paper bills? Is it possible to change it back because when I go to My Account and scroll to the bottom where it says Bill Notifications and I can't toggle to eBilling off as it says that my current energy plan has mandatory eBilling. Would it be possible to change back? Or would I need to call AGL and request it to be done? I have asked them in the past but strangely they said they don't do mail bills out anymore. ...
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