I'd like to discuss how difficult it seems to be to get a refund after disconnecting. My account is in over $700 credit due to my husband and I being diligent payers of $50 ea a fortnight . Now I have show "proof"of the credit we paid ,banks statements and account details and address.Firstly, agl was more than happy to take my credit i set up in direct debit and also debit the same account for the bill. All this proof was set up with the account originally. If i known how hard this would be i wo ...
