I am a new resident in Australia and rented my first house. I was paying for the energy that arrived at my address account number [removed]. This week an agent from AGL came saying that I needed to contact the company, as I was reporting debts and that they would count my electricity.
I contacted AGL yesterday and the attendant said that I needed to choose a plan and add my name to the account, which she said she had done. I asked her why she was showing debts when I had already made 2 payments ...
