About Carwill

Mobile is not connected to the Network again…..every time I look up outages the AGL site says no reported outages. Can’t phone as phone not working, can’t log a complaint as no link works and I can’t log in to report it to AGL. Ready to jump ship with all accounts.

Thanks for responding David.Well sort of, all that could be established after not having service on our 2 mobile phones, was that they could not locate our mobile numbers so new SIM cards were being issued. Then on the 4th day after the Optus debacle, our phones starting working again. We are yet to receive the SIM cards however our phones have continued working without issue since 12/11/2023.Just felt aggrieved, paying for both phones but not getting answers as to why they were not working and ...

After the Optus debacle 8/11/2023, we were advised 9/11/2023 that all services have been restored to good health yet we still cannot connect our phones. AGL staff said they would transfer our enquiry to specialised staff…..the we were just left hanging. No response and call centre now closed. Appreciate it is a difficult time but….