About Pilgrim

As part of the resolution of AGL complaint 919068 in December 2023 AGL stated:As a once off goodwill gesture we have applied $200 credit on the electricity account. This was an issue related to EWON Complaint reference 427057.We have received latest AGL bill for period 14th Dec 2023 to 14th March 2024. This is the first bill since the resolution of the complaint.We cannot see where the $200 goodwill credit has been applied.There is a credit of $113.64 on the bill. Can you please explain why it ...

Have been with AGL since May 2022. Our previous supplier is still incorrectly saying that they are supplying electricity to us. We have email from AGL stating that our dealings with previous supplier have been finalised and we're "officially" with AGL. We have emails from previous supplier apologising for their mistakes and that all is resolved, but they are now sending letters saying they will disconnect our electricity.I am assuming that this would be accomplished by some electronic means rath ...