Mans2288's latest conversations

Mans2288 Switched-on
19-06-2024

Cancel mobile and change internet plan

I’m at my wits end and can’t believe I can never find anyone to help me cancel my mobile and change internet plans to make it more affordable. Every time I try no one can help me and my bill just keeps getting bigger and stays suspended and I’m doing my best to fix this but apparently it’s not possible. I cancelled my electricity due to no concession being added after multiple conversations and different people talked to no one could help then either! My question is what exactly is support there ...
1 Reply 0 Likes
Mans2288 Switched-on
06-12-2023

Relief fund not paid

I haven’t received the first instalment of the energy bill relief fund and my concession card is eligible. I’ve confirmed with Centrelink and checked numerous times with AGL that it is all in the system with the correct details. I rang AGL the other day and the person I spoke to said there was nothing they could do and I missed out and I’ll get the second payment even though I was eligible and all my details were correct. Surely this can’t be right as I have done everything correctly and have ma ...
1 Reply 0 Likes