Hi, We have a number of electricity accounts with AGL, and the 2 that are on monthly billing constantly get issued with overdue emails when the account is up to date. Because we are billed monthly, each bill has the previous month as an opening balance because it is due for payment after the latest bill has been generated. When logging into MyAccount, it says we are overdue an amount which is absolutely not overdue. I've spoken to AGL and they have confirmed we are up to date but we continue to ...
