Ycrowdsource--'s latest conversations

Ycrowdsource-- Switched-on
21-07-2023

Re: Send a message option in account takes me in circles

Hmmm, still going in circles myself. I received an email from AGL neighbourhood at 1am asking if I got the answer I needed. Well no, not at all - just more of the same circle work The issue AGL has forced me to deal with is unrelated to the blanket price rises from 1 July. I'm afraid we're all in the same boat re the recent electricity price increase.
3 Replies 0 Likes
Ycrowdsource-- Switched-on
17-07-2023

Send a message option in account takes me in circles

I'm posting this as it is the only place I can get to by following prompts in my account 'help and support'. Have contacted AGL about weird meter readings. Apparently all of my readings are actual HOWEVER the first reading taken in March 2022 (38052) is almost identical to the one taken in March 2023 (38064). This meant my most recent bill was equivalent to an entire 12 months instead of a quarter. I've spoken with someone at AGL who gave me a reference number and said it had already been sorted ...
3 Replies 0 Likes