I have tried to contact customer service for 2 weeks via the online chats, messages and even call the number they asked me to, I was told that I would be transferred to another department and then had no response, even the next day when I tried again, I got no response. I tried calling and sat on hold for over an hour several days in a row when trying. I would get through to the operator after 30 minutes every time, and they always just said that they would transfer me to the right department th ...