Your txt inferred that the metre change was standard practice. You did not advise of the new extra cost that would be being added to my billing re demand tariff untill after you installed your penalty extortion metre. My metre was not old, it was not faulty it did not require replacement. You should be ashamed of yourselves while people are doing it tough to ADD costs to our already exorbitant bills in SA. Highest in the world how do you sleep at night. How many vulnerable people have you pulled ...