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  • by Rowdy1961
‎20-02-2024 08:51 PM

7pm..AGL support have gone

‎20-02-2024 08:51 PM
Internet is down, its been out since 7pm. How can there be no tech support after 6pm.!   Yes everything reset. Nothing. All lights are on on the NTU.   I can ping ok but i assune the D...
by Rowdy1961 in Internet - General
‎20-02-2024 08:51 PM
Show results in replies (4)
  • Does AGL answer these discussions?
  • Yes iit was SYDNEY 
  • Yea and AGL have shut there tech support for the night. iT support is 24x7
  • HI @Rowdy1961  I am sorry to hear about your NBN issues over the weekend.  Our tech...
‎06-05-2024 01:38 PM

AGL NBN support and hours of service

‎06-05-2024 01:38 PM
How can AGL internet provide any acceptable service if they only provide technical support hours 8am to 6pm Monday to Friday.  Support hours must be provided for 24 hour services 24x7.  T...
by Rowdy1961 in Internet - General
‎06-05-2024 01:38 PM
Show results in replies (2)
  • It's utterly outrageous for technical support to be only business hours Monday to Friday.. utterly...
  • Technical support are closed on weekends. They do not answer. Peter Rowswell [private details ...
‎09-03-2024 05:05 PM

Seriously bad AGL internet customer service

‎09-03-2024 05:05 PM
NBN service down for 3 days. Will be 5 days when Support sraff return. I am told due NBN service is out due to an unplanned outage. I was TOLD an SMS will be sent when service restored.NOTHING. &nbs...
by Rowdy1961 in Internet - General
‎09-03-2024 05:05 PM
Show results in replies (2)
  • When will they help,? Peter Rowswell ph 0418 420396
  • What do you mean ? I will provide feebback to manager only if they exist and on phone.
‎21-02-2024 11:31 AM

Alan Fels reporting into excessive energy charges

1 Like
‎21-02-2024 11:31 AM
1 Like
Can AGL explain why AGL are described in a report by Prof Alan Fels that retail energy pricing is excessive. The report states "AGL needs to explain why consumers are paying $60.10/Megawatt-hour more...
by Rowdy1961 in Energy - General
‎21-02-2024 11:31 AM
Show results in replies (2)
  • All of your customers are effected by excessive unreasonable service charges. Why are you only sup...
  • AGL justified its increased charges due to increased costs. How do you justify your increased charg...
‎07-06-2023 07:21 PM

Electricity pricing from 1/7/23

6 Likes
‎07-06-2023 07:21 PM
6 Likes
Hi AGL, I have just received the new electricity rates that take effect from July 1 and I am absolutely alarmed at the increase!  This, in my opinion is nothing short of “highway robbery”. &nbs...
by Warren_Hanley in Energy Accounts & Plans
‎07-06-2023 07:21 PM
Show results in replies (2)
  • Yes it's concerning.AGL is a energy wholesaler and dermines the price. It can reduce price for resi...
  • Why are electricity providers and retailers making huge profits yet kWh rates are increasing and su...
‎06-05-2024 01:33 PM

Cheaper plans released by AGL

‎06-05-2024 01:33 PM
I receive so many marketing emails from and other contacts from AGL but never anything about AGL releasing cheaper electricity plans. Why? I have had to change my plan 3 times in 12 months only after...
by Rowdy1961 in Energy Accounts & Plans
‎06-05-2024 01:33 PM
Show results in replies (1)
  • Thankyou and this is not a reflection towards you But I find such a response very unacceptable. ...
‎07-03-2024 01:04 AM

NBN down yet again andno support to report to.

2 Likes
‎07-03-2024 01:04 AM
2 Likes
I have already reported multiple nbn outages and the reason given has been there were unscheduled nbn outages. My problem is NBN shows no outages on the days. Its happened again tonight and i am over...
by Rowdy1961 in Internet - General
‎07-03-2024 01:04 AM
Show results in replies (1)
  • The technical support team neglects customers by closing and going home while services are effected...
‎07-10-2023 01:31 AM

AGL is a Wholesale energy producer and retailer of...

‎07-10-2023 01:31 AM
How can AGL justify selling Electricity to Australians when AGL itself generates wholesale electricity and sells the electricity.at a hugely inflated price to its customers. At the same time AGL repo...
by Rowdy1961 in Energy Accounts & Plans
‎07-10-2023 01:31 AM
‎20-02-2024 09:00 PM

Email sent to AGL accounts

‎20-02-2024 09:00 PM
I sent an emato AGL accounts and not an ansser. I had slready contact AGL about the cause of my late payment..tge faikure was of AGL claiming the finds from my bank.   I moved the payment onto...
by Rowdy1961 in Internet Accounts & Plans
‎20-02-2024 09:00 PM
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