About veteran

David,The last time we were in Europe about a month ago, we were able to easily log in to our account. It seems to be working now. Thank you very much.

Hi John-T,As an ex telco techie and IT networks techie, I already thought it mayhave been a feeble attempt to hinder scammers. However, any scammerworth her salt would have VPNs into Australia to work their wickedness.Blocking overseas IP addresses may be a feel-good, "*Hey look, we aredoing security*". However it only inconveniences customers and won'thinder scammers.RegardsVeteran

This should be easy to fix. For some reason users are blocked from "My Account" if they are trying to access it while out of Australia. I spoke with AGL Help and the best they could offer was to suggest a VPN into Australia. That is not practical. I sometimes travel for months with my daughter house-sitting. I cannot think why AGL would block "My Account" pages from overseas. We may as well go back to paper bills.

The "Download Your Usage Data" files on the "Usage" page gives half hourly readings from recently to two years back. This is good for manual long-term trend analysis. Is there a way to get the current readings quickly, half-hour by half-hour, or quicker? Can it be done in real-time or near real-time? Is there an API?I would like to run a monitoring system that can continually display loads, and even switch loads based on current conditions. (A phone app would not be any use.)