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Unable to reach tech support

Hi, I have signed up with AGL internet service in march 22. I was told that I will get the amazon prime membership which I have not received till now and not able to connect to helpdesk from past 6 months, tried contact on chat phone nothing worked. I was even told that I will be provided some other modem when signing up and I received a different modem i'm not getting the speed I have signed up with. Can somebody please contact me. Thanks,Abdul Sharing this message.Abdul.
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