metallsaroz's latest conversations

metallsaroz Switched-on
2 weeks ago

Internet speed

I don't know if it is just me but i am currently on a home fast plan, supposed to be max 100 Mbps download speed but for some reason i never get more than 84 Mbps. I use ethernet cable to connect to my pc. Peak hrs i get around 50-60 but maximum is 82-84 never seen 100. Support couldn’t help me either.
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metallsaroz Switched-on
2 weeks ago

Payment issue

Attempted to pay internet bill via debit card as usual, get an error claiming my details are incorrect, however they are the same details used for previous bills.Attempted to change automatic payments, same issue.Reached out to support but they asked me to pay through the phone. I cannot make payments through phone all the time.Bpay is only option that i believe works but it takes a few days to process.Is this a site issue? as i have not had any issues with my card on any other website.
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