About jostle

Thanks Juded,I just received this month's bill email... TWICE!

Thanks Steve,I have already rung and was transferred to Charlie who, while she could not actually fix the problem, seemed to understand the issue and said she would raise an IT ticket.

I did not get my latest electricity bill email.I got an SMS telling me the bill was overdue.I rang yesterday 25/2/22 and the lady I spoke to said she would resend the email.That email has not arrived.I have since received an email with the receipt for my payment.I have also received two emails, just now, from the neighbourhood team.I have been using this email address for many years and, yes, I have checked my junk folder. I cannot pay my bill if I don't get it!