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  • by H3KT1C
‎02-10-2023 08:26 PM

DST and EV Night Saver Plan

1 Like
‎02-10-2023 08:26 PM
1 Like
Hello, I've just not long signed up the the EV Night Saver Plan and now that we have clicked over to daylight saving time (clocks forward an hour) will I get the 8c/kWh rate at midnight til 6am or 1a...
by H3KT1C in Meters & Connections
‎02-10-2023 08:26 PM
Show results in replies (3)
  • Thanks for doing all this Neil.   I've tried to look for something in regards to the timezon...
  • Thanks Neil, I found it.  
  • @H3KT1C    Info below on how to find out your plan info using the APP and the AGL Web P...
‎11-05-2024 11:12 AM

App Balance not in sync with a/c

1 Like
‎11-05-2024 11:12 AM
1 Like
The main A/C Balance feature on the Home Screen of the iPhone app is no longer in sync with my actual a/c balance. It is also affecting the widget. Have logged in and out and deleted & reinstalle...
by ML76 in AGL App
‎11-05-2024 11:12 AM
Show results in replies (2)
  • Same issue here, app doesn't seem to be updating the cost so far or bill projection section, the we...
  • Hi Brisbane24, Thanks for reaching out.  I will send you a private message so we can discuss f...
‎13-10-2023 11:19 AM

APP Error with Night Saver EV plan

‎13-10-2023 11:19 AM
Hi, am on the Night Saver EV Plan.  The App doesn't recognise the different tariff charges overnight/during the day.  thanks   
by JB3 in AGL App
‎13-10-2023 11:19 AM
Show results in replies (3)
  • Hi @David_AGL, All seems to be working correctly now.   I've got the latest app installed v...
  • @David_AGL any update on this fix yet, it's been well and truly more than a week.
  • Hi @JB3 ,   Thanks for taking the time to report this. Our team is aware of the ...
‎27-09-2023 10:32 AM

EV Night Saver plan rates not correct

2 Likes
‎27-09-2023 10:32 AM
2 Likes
After my rates changed on the 19 September my App no longer shows the correct rate between the hours of 12-6am of 8c per KWH  on the EV Night Saver plan It was correct before this date It now ...
by Paul-W in AGL App
‎27-09-2023 10:32 AM
Show results in replies (1)
  • I've got the complete opposite, my rates on the EV saver plan show as 8c/kWh throughout the whole 2...
‎28-08-2023 07:03 AM

Meter read and inaccurate projection...why?

‎28-08-2023 07:03 AM
Meter read and inaccurate projection...why? 
by dgorrie in AGL Website
‎28-08-2023 07:03 AM
Show results in replies (1)
  • Lucky me, I've been with AGL since the 24th of August and seem to have only been charged the below ...
‎28-08-2023 06:14 PM

AGL App/Website usage data price wrong

‎28-08-2023 06:14 PM
Hello, I recently signed up to AGL for electricity on the Night Saver EV plan which offers $0.08/kWh to charge my EV between 12am and 6am.   My general daily per kWh rate is about $0.31  ...
by H3KT1C in AGL App
‎28-08-2023 06:14 PM
Show results in replies (3)
  •      
  • I tried that, they just seem to say it's a estimate on my usage. If I have a smart meter it shouldn...
  • Update after 6 days usage. Cost so far seems to add up ok, not sure on the bill projection yet but...
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