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  • by maxwelloau
‎19-10-2025 02:17 PM

Metering suspect after Solar system turned off on ...

‎19-10-2025 02:17 PM
Man so stressed out over this whole thing.  1) Solar system and battery failed after 5 days from install. Contractor turned it  all off.  That day onwards the consumption appeared to...
by maxwelloau in Meters & Connections
‎19-10-2025 02:17 PM
Show results in replies (1)
  • HI. We checked with AGL prior to installation and were advised no changes needed due to replacing a...
‎19-01-2023 09:04 PM

how to get contact to fix billing across 2 addrsse...

‎19-01-2023 09:04 PM
How can i contact and get satisfaction for what appears to be a web account stuff up? 2 addresses in same account seems impossible to manage! dont say this is unusual and no one else has this proble...
by maxwelloau in Energy Accounts & Plans
‎19-01-2023 09:04 PM
Show results in replies (3)
  • thanks, I will check for a PM.
  • PM has been sent with all information to Mark 20/1/2023 8pm. The credit which had disappeared, has...
  • Hi @maxwelloau, we can take a look at the account for you here and see what happened with that tran...
‎19-10-2025 02:26 PM

Not AGL solar and battery installed! Who to contac...

‎19-10-2025 02:26 PM
Hi.   New solar system promoted by the local council with fanfare was installed at high cost.  Failed after 5 days of below 50% operation. Contractor turned it off for 1 month. Then they...
by maxwelloau in Solar, Batteries & Electrification
‎19-10-2025 02:26 PM
Show results in replies (2)
  • thanks. I appreciate the reply.   (Not a Lester from Langhorne creek? Probably not.) ...
  • Thanks for the ideas and info Lester. We have learnt a great deal quickly! Maybe not quick enough a...
‎04-10-2024 06:16 PM

Bill for power arrived and does not match the Phon...

‎04-10-2024 06:16 PM
Bill for power arrived and does not match the Phone APP! WHAT IS GOING ON?  If I hide bill breakdown then I see one figure. If I open the breakdown I see another figure. Open PDF see another fi...
by maxwelloau in Energy Accounts & Plans
‎04-10-2024 06:16 PM
Show results in replies (2)
  • Yes that seems a reasonable explanation. Seems the govt bill relief entry is out of step with what ...
  • Yes seems some confusion between pdf and the APP.   Thanks for telling me your experienc...
‎18-01-2023 07:23 PM

Contract rollover without notification or consent

‎18-01-2023 07:23 PM
Is it legal for AGL to roll me into a new long term plan that is more costly than my previous agreed to contract without my consent, approval or notification?   The website states that as soon...
by Tutock in Energy Accounts & Plans
‎18-01-2023 07:23 PM
Show results in replies (1)
  • Ring during the day, get transferred to "resolution" department where someone local (australian) wi...
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