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  • by WOLFEE-68
‎28-09-2023 06:00 PM

02 8229 5702

3 Likes
‎28-09-2023 06:00 PM
3 Likes
I got a call from 02 8229 5702 claiming to be AGL and to check my Plan, I didn't answer any questions they "checked" and said I was on the best plans.   Is this a scam or really from AGL.
by AGLPete in Energy Accounts & Plans
‎28-09-2023 06:00 PM
Show results in replies (5)
  • Dear MEGAN, AGL does not want to give me an OVERPAYMENT REFUND, Not what the GOVERNMENT put into ...
  • What's the Point, AGL does NOT like giving My EXCESS MONEY from my account which is $1,739.07 Cre...
  • I too have had that issue & others that Deepesh had dealings with for me, I believed HIM, ONCE....
  • THIS HAS NOT BEEN RESOLVED, Stop stating that it IS !!!
  • Hi Jamboree, You've definitely done the right thing of not discussing any further once you suspecte...
‎14-11-2024 12:52 PM

Changing plans

1 Like
‎14-11-2024 12:52 PM
1 Like
I thought changing plans using myaccount on the website would be simple. I couldn’t be more wrong. I had been automatically changed to the ‘core plan’ (which is ridiculously expensive) on 13/11…. So...
by Scottie68 in Energy Accounts & Plans
‎14-11-2024 12:52 PM
Show results in replies (3)
  • Changing plans and or REFUNDS.                   &nbs...
  • They (AGL) put me on a plan without letting me know. Go figure ???
  • Yeah, That's what happened to me, Now they are holding more than $ 1700:00 + which they gave me GAR...
‎30-06-2024 07:53 AM

NO Contact from AGL

‎30-06-2024 07:53 AM
Why wont AGL accept my emails ?
by WOLFEE-68 in Energy Accounts & Plans
‎30-06-2024 07:53 AM
Show results in replies (5)
  • This has NOT been resolved and still NO contact regarding my issue
  • NO IT HAS NOT BEEN RESOLVED. ONLY BY AGL THAT IS, I AM STILL WAITING FOR A REFUND ?????
  • I know now why !                       &nbs...
  • Dear Accounts, This is Not the First time, RESPECTFULLY of course........... 
  • I am here now
‎10-09-2020 05:46 PM

Double debit when paying through app

2 Likes
‎10-09-2020 05:46 PM
2 Likes
When paying through the app my bank account was debited twice for each payment. A bug that needs to be fixed promptly. 
by Annedroo in AGL App
‎10-09-2020 05:46 PM
Show results in replies (3)
  • THIS IS " BILL SMOOTHING " There should have NEVER BEEN a BUG, thats AGL letting you know that they...
  • CENTRELINK pays my Electricity ONCE every fortnight via Centrepay, That's 2 payments per month, AGL...
  • This is happening to me, I PRE pay twice a month " BILL SMOOTHING " while AGL are stating 2 differe...
‎27-06-2024 01:21 PM

billing

‎27-06-2024 01:21 PM
I will continue for a while meeting my arrangement while taking regular meter readings and will check to see if my payments align with my usage. I will contact AGL if there are any discrepancies. I...
by trainor in Energy Accounts & Plans
‎27-06-2024 01:21 PM
Show results in replies (3)
  • I have a LARGE CREDIT with AGL & no one from AGL will now contact me via Emails only regarding ...
  • They cut me OFF.
  • On the 30th JUNE I asked for a REFUND, AGL TYPICALLY did not Respond to my REQUEST. AS USUAL, *...
‎19-12-2024 01:22 PM

Bill Simplicity

‎19-12-2024 01:22 PM
The latest online bill has gone from a simple 2 page affair (other pages irrelevant) from which you could see quickly and simply all of the cost and concession components to a complex and confusing o...
by ARB in Energy Accounts & Plans
‎19-12-2024 01:22 PM
Show results in replies (1)
  • Thats not the worst Im afraid, I have been trying to get a $ 1200:00 refund from a $ 1963:96 Credit...
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