Logo
  • Neighbourhood
  • AGL
Help & Support
  • Energy
    • Energy Accounts & Plans
    • Meters & Connections
    • Solar, Batteries & Electrification
    • Business
    • Managing Your Energy
    • Energy - General
  • Internet
    • Internet Accounts & Plans
    • Modems & Hardware
    • Internet - General
  • Mobile
    • Mobile Accounts & Plans
    • Mobile - General
  • Website & App
    • AGL App
    • AGL Website
    • AGL Rewards
  • Groups
    • Electric Vehicles
      • Forum
      • Knowledge Base
    • Peak Energy Rewards
      • Forum
    • Electrify my home --- Electrify Now ™
      • Forum
    • AGL’s V2G trial
  • Ideas
    • AGL App Ideas
    • "My Account" Ideas
    • Neighbourhood Ideas
    • AGL Internet Ideas
    • AGL Mobile Ideas
    • AGL Energy Ideas
    • General Ideas
    • Delivered Ideas
  • Neighbourhood
  • >
  • Search

Search on Neighbourhood

How can we help you?

Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • Posts
  • Users

Search on Neighbourhood

Showing results for 
Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
  • by Mia_AGL
‎17-03-2026 11:17 PM

EV plan

‎17-03-2026 11:17 PM
With an AGL Night Saver EV, what are the specifics?   Do you need to have a special circuit for the EV charger? If so, what are the cost to set this up.  
by tctm in Energy Accounts & Plans
‎17-03-2026 11:17 PM
Show results in replies (1)
  • Good day! Just to provide you with more information. The Night Saver EV Energy Plan allows ...
‎27-11-2023 05:31 PM

Refunds by cheque

1 Like
‎27-11-2023 05:31 PM
1 Like
Why do you send refund cheque instead of simply crediting my bank account?  
by Anngst in Energy Accounts & Plans
‎27-11-2023 05:31 PM
Show results in replies (2)
  • Hey there! We are aware of the change and acknowledge some bank is stopping accept cheque. Howeve...
  • Hi David. Apparently we are now all set up to receive automatic refunds to our bank account - a...
‎23-11-2025 06:39 PM

Activate Netflix

‎23-11-2025 06:39 PM
Activate Netflix   
by debrahenderson1 in Internet Accounts & Plans
‎23-11-2025 06:39 PM
Show results in replies (2)
  • Hello! Simply sign up for the Netflix plan by giving us a call or via this link AGL Netflix Elec...
  • Hey @debrahenderson1,  The quickest way to activate your Netflix, is by speaking with ...
‎08-02-2026 04:40 PM

Change of fees

‎08-02-2026 04:40 PM
Why is AGL misleading customers with this change to billing Swapping charges Sholder & off peak and altering times Making shoulder appear to be 27% cheaper BUT making it only when solar panels w...
by Bru in Energy Accounts & Plans
‎08-02-2026 04:40 PM
Show results in replies (1)
  • Good day, Bru! I understand your frustration regarding this time of use, and I wish we can do th...
‎06-02-2026 02:43 PM

Installed Hinen Batteries via Shinehub

‎06-02-2026 02:43 PM
I've installed 16 x Risen Energy 440W solar panels, 1 x 5kW Hinen inverter (7.04kW Rated Power Output). As my energy retail provider, do I need to inform AGL of this and do I need to consider a diffe...
by Ryan1972 in Solar, Batteries & Electrification
‎06-02-2026 02:43 PM
Show results in replies (1)
  • Good day, Ryan! Congratulation on having solar. AGL does offer a few solar plan that potentially...
‎24-12-2025 05:54 PM

Unhappy Jan

‎24-12-2025 05:54 PM
Unhappy Jan, I am a very dissatisfied customer with AGL. We, wife and I, are both gas and elec with AGL and have been since time began. We have solar panels as well as batteries and we contribute a...
by GraemeH in Energy Accounts & Plans
‎24-12-2025 05:54 PM
Show results in replies (1)
  • Good day, Greameh! I understand that the deduction of the feed in tariff can be hard to accept ye...
‎22-12-2025 09:52 PM

Gas usage/meter read is no longer shown on app

1 Like
‎22-12-2025 09:52 PM
1 Like
Gas usage is no longer appearing on app since few months ago. Only electricity usage is available on app. I contacted AGL chat twice and was told the issue will be fixed. But after few months, my AGL...
by WingC in AGL App
‎22-12-2025 09:52 PM
Show results in replies (1)
  • Hi, have sent you a private message about this one so that we can investigate it further for y...
‎10-01-2020 12:55 PM

Json API to pull usage data

28 Likes
‎10-01-2020 12:55 PM
28 Likes
Hi Agl   Is there an API available so i can pull my usage data ( same data found in the downloadable scv at https://myaccount.agl.com.au/usage )  from my agl account to a database ...
by IT_Guy in "My Account" Ideas
‎10-01-2020 12:55 PM
Show results in comments (1)
  • Hey there,  We can provide your usage data and solar feed in via a excel spread sheet. These...
‎29-05-2019 12:36 AM

AGL iPhone App usage not working

1 Like
‎29-05-2019 12:36 AM
1 Like
Hi there   I have a smart meter and I use to monitor my electricity usage in the AGL app on my iPhone which worked great.   About a month ago I lost this function and I get the error “T...
by Sydmd in AGL App
‎29-05-2019 12:36 AM
Show results in replies (1)
  • Good day, Fran! Please elaborate a bit more about the issue you are experiencing so I can assist...
‎24-12-2025 10:19 AM

Triple Zero Warning Email

‎24-12-2025 10:19 AM
I received an email 22/11/2025 warning my old phone has a Triple Zero problem and my account will be suspended on 12th January if I didn't update it.   I bought a new phone (at great expense) ...
by Mike_agl in Mobile - General
‎24-12-2025 10:19 AM
Show results in replies (2)
  • Good day!   FYI From Monday 24 November, Optus are blocking the use of numerous Samsung de...
  • Hey Mike! Thank you for getting back to me, the impacted device are these: Samsung Galaxy A5 (20...
    • 1
    • 2
Sort by Filter
15 results
Sorted by
Best Match
  • Date
  • Views
  • Likes
  • Replies
  • Best Match
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Residential
  • Residential home
  • Electricity and gas
  • Internet
  • Mobile
  • Solar and batteries
  • Electric vehicles
  • Smart home
  • Moving house
  • Carbon neutral
  • Loyalty
Business
  • Business home
  • Small and Medium enterprise
  • Commercial and Industry
Help
  • Help and Support
  • Neighbourhood , opens in a new window
  • Contact Us
About
  • About AGL
  • Who We Are
  • Sustainability and Industry
  • How We Source Energy
  • Careers
  • Investors
Quick links
  • My Account
  • AGL for Business
  • AGL Discover , opens in a new window

  • Privacy Policy
  • Cookies Notice
  • Terms and Conditions
  • Legal Notices
  • ABN 74 115 061 375
  • opens in a new window
  • opens in a new window
  • opens in a new window
  • opens in a new window
  • opens in a new window

© 2026 AGL recognises the Aboriginal and Torres Strait Islander peoples as the Traditional Owners of the lands on which we work, and we acknowledge those communities' continuing connections to their lands, waters and cultures. We pay our respects to their Elders past, present and emerging.