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You can send an email to:mobileappteam@agl.com.au

Hi,I was told to send an email to :mobileappteam@agl.com.auIt is very frustrating but I was told they are working on the issue.

Gas usage is no longer appearing on app since few months ago. Only electricity usage is available on app. I contacted AGL chat twice and was told the issue will be fixed. But after few months, my AGL app still does not show gas usage and cannot enter meter read. Website is fine but the app is better and handy. Please fix the app as soon as possible. Thank you.

I am really VERY FRUSTRATED AGAIN now. After dealing with AGL last year for more than 10 times over the phone, emails and chat regarding wrong gas meter and billing due to mixing up with granny flat one, I have to deal with AGL again. This time, BOTH my electricity and gas AGL accounts suddenly got disconnected without me (the account holder) making the request. The cause could be a new tenant of the granny flat moving in and tried to connect for a new account. After messaging and talking t ...