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  • by Pen_AGL
‎30-05-2025 10:22 AM

Introducing the Battery Rewards Plan

‎30-05-2025 10:22 AM
  We’re excited to launch our new Battery Rewards Plan— an energy plan designed for customers with home batteries in NSW, QLD and SA who want to make the most of their stored energy. &nbs...
by AGL Community Manager Basil_AGL in Solar, Batteries & Electrification
‎30-05-2025 10:22 AM
Show results in replies (9)
  • Hi @Toot and @SolarVaulter  Great to have you on board the Battery Rewards Pl...
  • Hi @Toot & @shardk  To receive your Visa card, 2 conditions need to be me...
  • Hi everyone, thanks for raising this and for sharing your experiences — we’re really sorry for the ...
  • Thanks @Graeme1 - your tallying method is a good workaround for now, and just to reassure you,...
  • Hi @Graeme1, Thanks for signing up to our Battery Rewards Plan - it’s great to have you on...
  • Hi @StevenG  Great to have you on board battery Rewards and the VPP, and thanks so much...
  • Hi @Hobbo  Your first Battery Rewards billing period runs from the date you joined th...
  • Hi @Hobbo  I’ll have someone from the Battery Rewards team reach out directly to you ...
  • Hi @Sam85, Yes, AGL bill credits can be used towards supply charges, as credits are applied to t...
‎06-02-2026 02:04 PM

App for VPP events

‎06-02-2026 02:04 PM
The website for the AGL VPP is showing a app that can be downloaded from Googleplay that shows State of Battery Charge, VPP Summary and VPP events. It appears when this is downloaded that it is just ...
by Tazzie in Energy Accounts & Plans
‎06-02-2026 02:04 PM
Show results in replies (2)
  • Hi @Tazzie, Great question! There isn’t a separate app just for VPP events; everything i...
  • Hi @PetePam  Connection to the VPP can take up to 4–6 weeks. Once your system is conn...
‎29-01-2026 11:41 AM

Solar Energy Plans compared to Alianta

‎29-01-2026 11:41 AM
Hi,   I'm currently with Alianta and wanted to know if AGL has better plans? IM new to the solar game and I'm not sure how to read the bill and work out of AGL is cheaper.
by Roydon80 in Energy Accounts & Plans
‎29-01-2026 11:41 AM
Show results in replies (1)
  • Hi @Roydon80,   Great question! The “best” option really depends on your household se...
‎13-03-2026 11:16 AM

System savings

‎13-03-2026 11:16 AM
I joined both AGL Battery rewards and AGL VPP on 3/12/25. Since the end of Feb 26, I have additional information on my AGL app regarding the batteries. It also shows that there have been no VPP event...
by Tazzie in AGL App
‎13-03-2026 11:16 AM
Show results in replies (2)
  • Hi @Tazzie,   Thanks so much for joining AGL Battery Rewards and being part of our VP...
  • Hi @Tazzie    System savings gives you a helpful snapshot of how your solar and ...
3 weeks ago

Bill

3 weeks ago
Please explain why I have a bill when my batteries never run out. And do you have a better plan that pays more than 3 cents back to grid Thank you
by Mezzy in Energy Accounts & Plans
3 weeks ago
Show results in replies (1)
  • Hi @Mezzy , Thanks for your question, it’s a really common one for battery customers. &n...
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