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Scottie68 · ‎09-08-2024

When will the promised energy bill assistance materialise? I’ve just received my electric bill for May/Aug with no reduction.

Scottie68 · ‎15-02-2025

I sent AGL a meter reading (electric) on 9/2/25 I received a bill and paid more than half the amount on 14/2 Then on 15/2 a contractor from ‘Skilltech’ tried to read my meter AGAIN as my addr...

Scottie68 · ‎14-11-2024

I thought changing plans using myaccount on the website would be simple. I couldn’t be more wrong. I had been automatically changed to the ‘core plan’ (which is ridiculously expensive) on 13/11…. So...

Scottie68 · ‎03-10-2024

I also received the email informing me that my Value Saver plan is ending and I’m being changed to the Core Plan. I have compared the prices (the link is in the email just FYI) and it is horrifying....

Scottie68 · ‎31-07-2025

I received an email advising that the gas charges would increase on 1/8/25 I have tried to investigate changing to another (possibly cheaper) plan but no alternatives available using the ‘compare pl...

Scottie68 · ‎05-02-2025

After receiving a text on 4/2/25 from AGL reminding me that my gas meter was due to be read, and that I could enter a reading, I duly sent one via ‘my account’ Awoke on 5/2 to a bill for this ...

Scottie68 · ‎14-11-2024

I once again had to contact AGL as I noted that myaccount (on the website) no longer existed. Apparently ‘the system’ will reset in approx 5 working days. (Or maybe more??) Whilst I remain mil...

JJ10 · ‎21-08-2024

Energy and Gas Disconnection Request I am writing to formally lodge a complaint regarding the handling of my recent request to cancel my energy and gas services. Approximately two weeks bef...

Scottie68 · ‎28-07-2024

Upon checking my gas bill from the previous quarter (Feb-May) it appears that my usage has gone from 0.5 to 1 per day for this quarter (May- Aug). I cannot understand why this would be as I have not ...

Scottie68 · ‎28-07-2024

After reading some posts about end read and start read discrepancies I looked back the electricity bill that I received last year, which was much, much higher than any previous bills. Now I know why ...

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