Search on Neighbourhood
02-06-2024
11:15 AM
It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal) announced for 2024/25 are to be retained by AGL or will the consu...
by
jeffreysol
in Energy - General
02-06-2024
11:15 AM
Show results in replies (5)
-
Hi I think a formal complaint to the ombudsman is the only way. It worked for me last time.
-
Thankyou, Xander, for your reply. This was not my experience two months ago when my request for a r...
-
Hi Jeffrey, thank you for reaching out. It's not our policy to withhold refunds or rebates from o...
-
@brissiebird48 as per this reply I made the other day . . . https://neighbourho...
-
Hello @Savanne23, Thank you for reaching out! All residential hou...
15-07-2024
04:43 PM
1 Like
I have received this text from AGL today. "This is the AGL team, we have applied the Queensland government's Cost of Living Rebate to your account. It will appear on your next bill after Jul...
by
jeffreysol
in Solar, Batteries & Electrification
15-07-2024
04:43 PM
26-04-2024
03:41 PM
Apparently AGL has decided that if your account is in credit you are not allowed to have the government rebate part of your credit refunded. We do not get bills so this will sit in AGL's account fore...
by
jeffreysol
in Solar, Batteries & Electrification
26-04-2024
03:41 PM
15-01-2024
11:22 AM
I have a 6.6 kw panel system which during Dec and jan would produce up to around 3 - 3.5 kw of power at any point of time during the day which would amount to mid 30kwh to 42kwh for the day which cov...
- Tags
- help_solar
by
Kev_1
in Solar, Batteries & Electrification
15-01-2024
11:22 AM
30-04-2024
07:19 AM
Can you please explain what AGL means by "automatic annual solar bank refund". Does this mean that I can no longer request a refund when my credit balance is high.
by
jeffreysol
in Solar, Batteries & Electrification
30-04-2024
07:19 AM
Sort by
Filter
5 results
Sorted by